Accounting loopholes, 3G users are being black-Jae
Text Mao Qi Ying
In the early stages of 3G, some willing to eat crab early adopters of 3G users would have liked, but some users do not taste the crab flavor, but eat a fly. 3G Billing recent vulnerability as a flood of complaints the floodgates were open. The face of complaints from operators adopted the practice of cold treatment.
The first two weeks we have 3G packages, how much you quilt? A paper published, they received many complaints, of which the most complaints about billing. Prior to online, there are many loopholes in the discussion on 3G billing. The typical case is Jing Xian China Unicom 3G bills sky-high price of complaints in the end users even said, an Apple iPhone 3G mobile phone users, 10 days spent 693.3 yuan Unicom39s 3G network, and the arrears of 463.6 yuan!
Not only China Unicom, China Telecom and China Mobile have a complaint into the whirlpool. Internet used by telecommunications Tianyi Zhao 5 hours and actually owe 6429.3 yuan. China Mobile39s main complaint is the 3G internet experience poor results. Many netizens evaluation of 3G as third-rate of the network, second-rate service, first class price! The face of 3G billing loopholes, many User and operators to demonstrate to a fight in the end of the posture. I do not know this in the end is where to, to the Consumer Association, a letter to the Public Ministry, or to go to the ITU? Early in 3G, China Telecom market, three black users as uncomfortable as eating flies.
1 Black wild ads. Eat Hot Tofu Slowly! To absolve the media on behalf of operators, mainly Chinese 3G strides too, networks and services can not keep up, pure nonsense. Pull his finger told, six months, the three major 3G operators had billions of dollars into advertising. This is billions of dollars advertising terms, there are a few worthy of the name. The layout of 3G operators in the beginning, there is no training in accordance with the law of the telecommunications market, 3G, but tries hard to fatten the Great Leap Forward, exaggerated style.
What was bad at the beginning of a failure of the half , the current operator as irresponsible propaganda, but have not been duly punished. Because everyone is doing false advertising, deceptive users, law is not responsible for the masses. Obvious that the user can not speed up ad said, however, because it is 3G, a new technology, the ultimate power to interpret the often attributed to operator. So, can there be sky-high price tariff joke.
2 Black 82 scale. Shopping on the 82 scale, Consumers are very hate. Telecommunications market, 82 scale is the meter. Because 3G is a new technology, but the meter control in the hands of operators, even if Quejinshaoliang, consumers can not see. Therefore, only eat Yaba Kui. In fact, operators had a similar 10086,10010,10000 and other services sectors, however, can make interpretation of 3G services, most of them are operational publicity. For example, we often hear the operator said, This we have not received notice that I will give you to reflect. Here39s notice and reflection of them are from their headquarters. The establishment of the government in Beijing and other places of the telecommunications industry in the complaint department, the user needs to hold the admissibility of a single operator in order to appeal. Because users to master the information asymmetry, many cases, operators will be to accept single-filled too perfect. Thus, for most users, the complaints were not of much use.
3 Black Mei Xin Qian. We heard, if the user Pirates of the call may be sentenced. However, never heard of 3G high price of the tariff, operators have been what the sanctions. Therefore, the operator was nothing to fear. Like according to traffic flow by charging on the billing, like billing by day by day on the billing, the user who exploit today from 100 tomorrow, from another user who Huyou point, a user presses the classic chanel watchs suppliers 1 yuan terms, this figure should also millions of. For operators, it is almost zero risk , then why not do it?
Cold treatment on the user39s complaints, it is operators have been doing. Because it is a monopoly enterprise, it is a person having the final say, the user no choice. Some people say that the train is also a monopoly, however, said the price increase does not speed up the train that is worthy of the name, price is a number of extremely transparent Some say that the power is monopolized sector, but the price is 0.5 yuan per unit, that is 0.5 yuan, do not also do not discount packages Some people say that all oil and gas monopoly, is the price tag could be someone39s. The strange thing is that the telecommunications industry can not be a price tag. Can transparent to the user a bill, why is the yuan monthly packages, rather than the 60 yuan or 30 yuan? This shows that the pricing for 3G and interpretation, the lack of the necessary cross-regulation.
Perhaps, some people will move out of 3G in Europe and America, Japan and Korea, the people is one such billing and so on. However, the people and the integrity of national legal systems better, fraud, consumers are to pay a price, but us?
Not know the truth of the user, may often be a particular operator or a particular government departments, is ultimately in their midst, pass the buck. The most is that due to insufficient evidence to keep silent. At this point, I have to say, operators of the user39s complaint cold treatment, or even treatment, an operator just for the sake of small profits, will engulf the entire 3G development in China. Because the user is the final decision on the success of 3G in China, the only factor. At the same time to remind users to use and complaints from 3G business, we might stay some evidence. If the complaints can be best to take legal action this way. Text Mao Qi Ying originally contained computer report